Keeping our towns and cities moving safely.


COVID-19 means we must all find new ways to go about everyday life in a safe and convenient way.

Updated: 19 July 2021

Our mission has always been to keep our towns and cities moving safely and efficiently. We are maintaining safeguarding measures to protect you, other passengers, and your driver.

Here for you 24/7

You can rely on Go Carz to help you move around our community at any time of day or night. 

Responsible journeys

Anyone showing symptoms associated with COVID-19 is urged to stay at home and not take any journeys. Follow the latest UK Government advice for staying safe outside your home.

Travel restrictions & social contact rules in England

Passengers must observe social contact rules and follow the safer travel guidance for passengers from the UK Government.


Responsible passengers

Wash your hands

The Government is encouraging you to wash your hands before traveling and afterward, and carry your own hand sanitiser at all times using it before and after each journey.

Sit in the back

To maximise social distancing in an enclosed space all passengers should sit in the rear seats of the vehicle. Preferably on the left if you are traveling alone.

Wear a face covering

It is recommended you wear a face covering when using a taxi or private hire vehicle. Although the government has relaxed some of the existing COVID-19 restrictions, it is recommended that face coverings should be worn for the duration of the journey to help protect you and your driver. This means they should be worn from when you get in the vehicle and they must stay in place until you get out.

Please follow Government guidance on how to wear a face-covering.

Some people may be exempt. Please be respectful, not everyone can wear a face covering.

In these instances, passengers are encouraged to Download a face-covering exemption card.

Open a window

During a journey, feel free to open the window or ask for it to be opened if it’s electronic and controlled by the driver.

Take your belongings

Remember to remove all waste and belongings from the vehicle at the end of your journey.

Responsible Driver Partners

We are making face coverings available to all Driver Partners.

Protective screens

In-vehicle screens can be fitted in some vehicles, not in others. They are not compulsory and are entirely at the discretion of driver partners.

Vehicle hygiene & ventilation

Driver Partners continue to keep their vehicles clean inside and out, plus ensure there is sufficient ventilation during journeys.

Contactless payment

To avoid you having to handle cash at the end of your journey, we have contactless payment options available for all journeys using AirPay or our mobile app.


Many of the journeys involve the delivery of items all of which are left at the door to minimise contact.


Make money as a self-employed Driver Partner with Go Carz. Complete flexibility to choose when you drive and how many bookings you complete.

Drive with Go Carz